保固新車原廠報修15萬 民間廠7千5搞定 - 汽車
By Hedwig
at 2017-01-04T14:44
at 2017-01-04T14:44
Table of Contents
保固新車原廠報修15萬 民間廠7千5搞定
居然有這麼離譜的天價維修,新北市土城區一名李姓計程車司機日前向《蘋果》投訴,李姓駕駛表示,她去年4月在新北向NISSAN購買當年款的All new livina,司機說,當初選購該款車型是看中該車小巧好開,而且日產的小型車省油性能都有口碑才在日產中和場選購。未料去年12月22日她開車營業時,卻突然在高架橋上失去引擎轉速,她加油門或重新發動車輛都只能龜速行駛,當時險象環生。
李姓司機立刻把車開到日產原廠報修,未料原廠檢查後卻告知他該車變速箱毀損,包含更換變速箱總成、線組、電子噴射配線、變速箱油等要價15萬,李姓司機說,包含他在內很多計程車司機為節省保養費用,買車後大多不會回原廠維修,所以他能理解喪失保固須自費維修,但他認為新車僅牽八個多月,原廠技師評估意見認為,變速箱整顆壞掉,他認為實在太誇張。
李姓司機隔天再把車開到NISSAN新莊廠維修,該廠評估同樣是變速箱毀損,但提出若以原變速箱翻修,則可以7萬5千元價格進行維修,維修技師並指出,由於該車使用可加水電池,可能駕駛在歷次保養過程中添加電池水未鎖緊導致電池酸液外漏,腐蝕變速箱造成機件毀損,所以需要整修整顆變速箱才能修復。
李姓司機說他跑計程車一個月沒賺多少錢,維修變速箱工期長達數天,且兩個原廠都開出需更換變速箱的天價,後來他在其他同業介紹下,到文山區一家口碑卓著的民間維修廠維修,民間技師在測試車輛後,發現僅是連接變速箱的「電子噴射配線」組沾染酸液腐蝕,導致電子線路故障,僅需更拆下變速箱本體,更換該線組後車輛立即恢復正常。
結果原廠報價高達15萬、低不過7萬5的更換變速箱維修,民間修理廠仔細檢查,僅更換報價7500元的變速箱線組便恢復正常,民間修車廠連工帶料僅向李姓司機索取9500元的維修費用。李姓司機經歷先後兩間原廠高達7到15倍的天價維修報價,李姓駕駛認為原廠吃人夠夠,不禁破口大罵:「日產原廠簡直把消費者當凱子剝削!」
對此《蘋果》日前向日產汽車公司發言人林淑霞求證,林發言人回電表示,經瞭解確認兩間原廠技師對李姓司機的報價無誤,但發言人強調,原廠對於車輛維修有最嚴苛的安全標準,李姓駕駛的變速箱異常是外廠維修造成的人為故障,原廠技師在嚴謹安全專業下,認為需更換整顆變速箱才能確保行車安全,絕非消費者所指控原廠漫天喊價,僅是雙方對維修妥善度的認知差異,希望外界理解,會加強原廠技師服務訓練、會加強對消費者溝通,希望爭議能盡快落幕。(突發中心張君豪/台北報導)
https://goo.gl/WCjs41
這實在是太誇張了!!
原廠維修,技師常會要你換新的
很厲害的技師都自己跑去外面開保養廠了
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